We are an international experiential design and production practice behind the world's leading visitor attractions
What we do
We work closely with your vision, brand and narrative to develop a world-class story-driven immersive destination, designed to boost visitor numbers, audience engagement and customer spend.
We offer a comprehensive turn-key solution to clients across the globe, creating immersive experiences with our own twist of magic. We also frequently join projects to share our expertise and work alongside your in-house teams, architects and consultants. We help you to devise solutions that best speak to your audience and fit your objectives. Each project is expertly managed at every stage to arrive on time and on budget.
Over 50 years in business
Projects on 5 continents
225+ million visitors to our attractions
Built to last: 30-year-old attractions still going strong
100+ people working for us around the world
Countless awards recognising the quality of our work
From initial concept to opening day, our team will be with you every step of the way, providing the expertise required to turn your vision into a successful destination.
Strategy & Brief
Sharing your vision
Good preparation is vital for any successful project. We work with you and your stakeholders to appraise the big idea, evaluate financial and operational constraints, define criteria for success, develop a clear brief and plan strategically.
Your story – and how to tell it
We listen and learn fast - researching your stories, visiting your proposed location and getting to the heart of how you picture your attraction. As we brainstorm the ideas with you, our initial sketches evolve into visuals, drawings and content masterplans, showing you how your brief is coming alive.
What will it look like?
With the concept, content and narrative agreed, we develop the design further with schematic plans, drawings, media briefs and content lists. We make sure everyone is on the same page, clear about the end result and what needs to be done to achieve it.
Technical Design, Tender & Production
Refining the detail
We hone in on the particulars to produce all the detailed design and technical documentation. We manage the design approvals with you and your stakeholders, so you can sign-off with confidence. We manage the tender process, supervise production and fabrication and provide art direction to ensure the final product is true to the creative concept.
Construction & Administration
Making it real
Your project now enters the building phase. We supervise installation, provide on-site art direction and oversee the programming, testing and commissioning to practical completion. As your ideas take shape in reality, we remain committed to the design concept, the agreed build standards and budget constraints throughout construction.
Handover & Support
Cutting the ribbon... and beyond
The big day arrives and your attraction is ready to welcome visitors. We deliver a seamless handover strategy, provide staff training and as-built information. Once you’re up and running, we offer maintenance support, so you’re never alone.
The Sarner Way
Every project is different. But our values are always the same.
We think Client
We make every decision and measure every outcome based on how well it serves our clients.
We think Visitor
We create transformative experiences that audiences love, recommend, and revisit.
We lead the way
We lead the industry with our creative process, experiential thinking and innovative technical solutions. We deliver award-winning visitor attractions that stand out from the competition.
We do the right thing
We find sensible design and technical solutions that are impactful, deliver return on investment, and are easy for clients to manage, operate and maintain for years to come.
We deliver results
We always focus on our clients’ success. Our designs have a proven track record of driving visitor numbers and customer spend.
We are a name clients can trust
We set a high bar and always deliver on our commitments. We operate ethically with integrity. We deliver quality on time and on budget, every time.
During our long history we’re proud to have received many of the attractions industry’s most prestigious awards recognising our outstanding global reputation for creative flair and technical excellence.
We like to think big and aim to set standards others follow. And when we win awards, we’re glad to share the success with our clients.
2021Most Outstanding Audio Visual Equipment Provider
2020Best Water Ride
2020Travellers’ Choice - Winner
2020Travellers’ Choice - Winner
2020Visitor Attraction – Finalist
2019Thea Award for Outstanding Achievement - Museum Upgrade – Winner
2019The World's Best Water Ride - Winner
2019Themed attraction of the year and Family ride of the year – Finalist
2019Themed Entertainment and Attractions project of the year – Finalist
2018Thea Award for Outstanding Achievement - Heritage Visitor Centre – Winner
2017Best Visitor Attraction Project – Winner
2017Entertainment Venue of The Year – Winner
2014Certificate of Excellence – Winner
2013The International Award: Best Design – Winner
2012Europe's Best Water Ride - Finalist
2011Grand Prix for contribution to industry development – Winner
2011Consumer Installation - Winner
2011Installation Innovation - Winner